How to sign in, and what the sign-in messages mean
Residents and society admins sign in the same way, with an email or mobile number and a password. What each sign-in message means.
Updated
Residents and committee members use the same sign-in page. You need the email or the mobile number on your account, and your password.
Sign in
- Open the RWA Connect 360 sign-in page.
- Type your email, or your 10-digit mobile number, in Email or Phone.
- Type your password in Password.
- Press Sign In.
A resident lands on their society's home page. A society admin lands on the admin Dashboard.
If you belong to more than one society, you first see Select Society. Choose the society you want to open.
If sign-in does not work
- "Invalid login credentials" — the email, mobile number or password is wrong. Check them and try again, or reset your password.
- "Too many login attempts. Please wait 15 minutes before trying again." — after several wrong tries, sign-in pauses for that email or number. Wait 15 minutes.
- "Please verify your email before signing in." — your society asks members to confirm their email first. You are taken to Check Your Email. Type the 6-digit code from the email and press Verify. If no code has arrived, press Resend code.
No account yet?
There is no public sign-up for residents. You join through your own society's link. See join your society.